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Employment Development Case Manager (Kingdom Causes Bellflower)

 In Job Postings

About the Organization:
Kingdom Causes Bellflower (KCB) is a faith-based non-profit organization located in the City of Bellflower. We are known for providing top notch and empowering community and individual programming in the areas of community development, social enterprise/workforce development, and housing. We are a trusted partner and known for our ability to collaborate well with other stakeholders as we seek dignifying solutions for our community. We are a team highly committed to implementing our mission ‘to be a catalyst that inspires, connects and mobilizes people towards personal and community transformation’.

Over the course of the next five years, Kingdom Causes Bellflower will deepen its impact on local social justice issues facing the Greater Bellflower community. KCB is strategically expanding its workforce development programs to support those with increased barriers to securing and retaining employment achieve their employment goals. KCB is adding the position of Employment Development Case Manager to support program participants in KCB’s Good Soil Industries, housing and homelessness programs and community development programs.

About the Position:
Reporting to the Director of Good Soil Industries, the Employment Development Case Manager will support program participants in KCB programs in securing and retaining sustainable employment, providing employment-related case management services, building relationships and networking with local workforce development boards, and developing relationships with business leaders and employers to support the development of employment opportunities for participants.

The Employment Development Case Manager will complete comprehensive employment related assessments, provide community resource navigation utilizing a holistic and asset-based approach to service delivery to program participants seeking employment. This position will manage a case size of up to 30 low income job seekers who face one or more barriers to employment including but not limited to incarceration, long-term unemployment, mental health and substance issues and/or homelessness. This position helps participants increase their job readiness, provide job search techniques, career planning, support services, workplace soft skills, and provides post-employment job retention and wage progression services. The position helps participants develop critical thinking skills, reduce employment barriers and increase self-esteem. This position also provides some outreach to businesses for job and internship development.

Responsibilities:
• Complete asset-based assessments to ascertain participants’ strengths and barriers related to securing and retaining employment.
• Conduct outreach to screen and potentially enroll program participants by staffing booths at resource fairs and presenting on program eligibility at agencies, shelters and other community partners.
• Provide field-based and onsite service coordination to assist clients in obtaining and maintaining sustainable employment.
• Work collaboratively with KCB case management teams and other social service partners to support participants in addressing non-employment related needs, attending case management meetings as required.
• Development of social service partnerships to help program participants’ non-employment related needs.
• Provide career counseling and job coaching, including labor market trends to job seekers, arrange interviews with employers and work one-on-one with clients on job retention.
• Facilitate regular workshops and trainings on employment related topics such as resume building, interviewing, and work-related life skills development.
• Collaborate with the Volunteer Coordinator to train and utilize volunteers to facilitate regular workshops and trainings on employment related topics such as resume building, interviewing, and work-related life skills development.
• Create and maintain complete and accurate participant case files documenting all participant activity within established timeframes.
• Track retention data, participant updates, supportive service requests and submit reports within
the required timeframes.
• Cultivate and maintain relationships with prospective employers, including outreach and attendance to hiring events.
• Connect with outside resources such as EDD, SELACO WIB, Department of Public Social Services, vocational schools and community-based organizations to ensure participants have access to available services.
• Attend and participate in team meetings.
• Perform other duties as assigned by supervisor.

Specific Requirements:
• Bachelor’s degree in a related field or 3 years of comparable experience.
• 2 years of case management experience with a preference for experience with hard-to-hire populations.
• Knowledge of the following are preferred: community resources; educational and training programs and opportunities, as well as educational funding programs; workforce development; labor market trends; career development and career counseling.
• Experience facilitating workforce development trainings; experience with creating trainings a plus.
• Strong time management and organizational skills, with an ability to work flexibly in a hectic and changing work environment.
• Excellent oral and written communication skills.
• Ability to maintain accurate records and complete reports according to deadlines.
• Efficient and accurate with details.
• Proven computer skills, including experience using Microsoft Office and Google Applications and a willingness and ability to learn additional databases.
• Read, write and understand the English language with a preference for those also fluent in Spanish.

Personal Characteristics:
• Excellent interpersonal and team skills, extremely collegial.
• Demonstrated resourcefulness and good judgment.
• Demonstrated commitment to the values of diversity, inclusiveness, and empowerment.
• An ability to work effectively with people of varying racial, ethnic, cultural, educational and socio-economic backgrounds.
• Sensitive, compassionate and positive; ability to interact with a variety of people in a kind and professional manner.
• Ability to be flexible and deal with changing priorities.
• Maintains a non-judgmental attitude and displays unconditional positive regard, is caring and compassionate.
• Displays appropriate professional, healthy boundaries and exercises mature judgment and understanding of safety concerns.
• Ability to multitask while staying vigilant to details.
• Maintains personal and professional integrity and handles confidential information with discretion.
• Constantly looking to apply best practices.
• Exhibits dedication to the mission and vision of Kingdom Causes Bellflower.

Other Requirements:
• Possesses a valid California driver’s license, proof of insurance and a clean driving record.
• Be eligible for automobile insurance through KCB’s insurance provider.
• Ability to work flexible hours when needed.

ACCOUNTABILITY AND REVIEW:
Position reports to: Director of Good Soil Industries
Performance review: Annually following 90-day Probationary Review

DIRECT REPORTS:
Number of employees receiving work direction: 0
Position titles reporting to position: 0

EMPLOYMENT CLASSIFICATION:
FLSA Status: Hourly
Payroll Status: Non-Exempt
Work Schedule: Full-time

Physical Demands, Environmental Conditions, Equipment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disability to perform the essential job functions. Employee is required to: walk and climb stairs; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; carry and lift; climb hills; bend, stoop or kneel; operate a computer keyboard; able to complete all forms in personal writing; make and receive telephone calls; use copier.

To apply, please email your cover letter and resume to humanresources@kcbellflower.org.
Kingdom Causes Bellflower is committed to non-discrimination and equal opportunity in employment.

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